Put another way, your student is mirroring something about your leadership-communication skills. This is not your fault. Universities are presently not set up to offer a speech-communication curriculum for educators that requires graduates to demonstrate an ability to create agreements that work. i.e. " . . . homework turned in on time and neatly . . ."  Why? Because such a curriculum addresses personal integrity as a communication variable (the foundation essential to create space for genuine communication to take place, for others to consistently honor agreements with you). The curriculum also includes how to get another's anger and communicate your own upsets and anger responsibly. Most education majors, as will many readers here, when they come across something that conflicts with their reality, get upset and quit. One's ego is the foremost barrier to communication mastery. To wit, one seldom hears of a teacher calling a communication-skills coach and saying, "I need support getting into communication with ____ and her parents else she will fail." —I can do it myself, thank you very much.

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